Department of Health Administration, Kongju National University, Kongju, Korea
Copyright © 2017 Korea Centers for Disease Control and Prevention
This is an open access article under the CC BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/).
CONFLICTS OF INTEREST
No potential conflict of interest relevant to this article was reported.
Hospital A sample | Knowledge creation beta | Knowledge storage beta | Knowledge sharing beta | Knowledge application beta |
---|---|---|---|---|
Organizational structure | 0.134 | 0.060 | −0.085 | 0.006 |
Leadership | 0.023 | 0.161 | 0.143* | 0.121 |
Information technology systems | 0.127 | 0.129 | 0.121 | 0.262*** |
Learning | 0.052 | 0.047 | 0.127 | 0.047 |
Truth | 0.175* | 0.061 | 0.193* | 0.055 |
Collaboration | 0.050 | −0.041 | 0.065 | 0.002 |
R2 | 0.181*** | 0.134*** | 0.286*** | 0.236*** |
Hospital B sample | Knowledge creation beta | Knowledge storage beta | Knowledge sharing beta | Knowledge application beta |
---|---|---|---|---|
Organizational structure | −0.124 | −0.035 | 0.065 | 0.155 |
Leadership | 0.192* | 0.177* | 0.119 | 0.008 |
Information technology systems | −0.077 | 0.276** | 0.004 | 0.019 |
Learning | 0.082 | −0.142 | −0.032 | 0.017 |
Truth | 0.020 | −0.172 | 0.058 | 0.053 |
Collaboration | 0.267*** | 0.205* | 0.186* | 0.173* |
R2 | 0.154*** | 0.110** | 0.101** | 0.098** |
Hospital C sample | Knowledge creation beta | Knowledge storage beta | Knowledge sharing beta | Knowledge application beta |
---|---|---|---|---|
Organizational structure | 0.008 | −0.029 | −0.017 | −0.108 |
Leadership | 0.050 | 0.162 | 0.182* | 0.117 |
Information technology systems | 0.164* | 0.051 | 0.026 | 0.194** |
Learning | 0.023 | 0.124 | 0.126 | 0.113 |
Truth | 0.099 | −0.067 | 0.072 | 0.088 |
Collaboration | 0.137 | 0.136 | 0.195* | 0.150* |
R2 | 0.210*** | 0.152*** | 0.262*** | 0.357*** |
Hospital D sample | Knowledge creation beta | Knowledge storage beta | Knowledge sharing beta | Knowledge application beta |
---|---|---|---|---|
Organizational structure | 0.021 | −0.040 | 0.008 | 0.011 |
Leadership | 0.180* | 0.208** | 0.142* | 0.141* |
Information technology systems | 0.173* | 0.232** | 0.151* | 0.245** |
Learning | 0.023 | 0.025 | 0.081 | −0.037 |
Truth | 0.069 | 0.201** | 0.285*** | 0.182** |
Collaboration | 0.088 | −0.035 | 0.004 | 0.082 |
R2 | 0.253*** | 0.303*** | 0.392*** | 0.318*** |
Variable | Hospital A (n = 205) | Hospital B (n = 191) | Hospital C (n = 187) | Hospital D (n = 196) |
---|---|---|---|---|
Location | Seoul | Seoul | Gyeonggi-do | Seoul |
Public verse private | Private sector | Private sector | Public sector | Private sector |
Hospital history (y) | 25 more | 130 more | 10 more | 20 more |
No. of employees | Around 7,600 | Around 6,000 | Around 3,000 | 7,500 more |
No. of beds | 2,600 more | 1,700 more | 1,200 more | 1,900 more |
Constructs | Factors | Cronbach’s α | Factor loading |
---|---|---|---|
Organizational structure | Decentralization | 0.574 | 0.689 |
Formalization | 0.770 | ||
Centralization | 0.614 | ||
Leadership | Strong will for KM | 0.911 | 0.798 |
Creative environment support | 0.789 | ||
Material support | 0.787 | ||
IT systems | Distinguished IT systems | 0.917 | 0.685 |
Support for policy and administration | 0.690 | ||
Utilization for decision-making and work | 0.692 | ||
Learning | Continuing study of the learning process | 0.888 | 0.807 |
Wide variety of education and training | 0.730 | ||
Encourage the creativity | 0.724 | ||
Truth | Openness | 0.910 | 0.822 |
Reliability | 0.802 | ||
Belief | 0.786 | ||
Collaboration | Knowledge exchange | 0.911 | 0.880 |
Mutual exchange in emergency situations | 0.894 | ||
Reciprocity | 0.837 | ||
Knowledge creation | Try knowledge creation | 0.884 | 0.877 |
Develop knowledge creation | 0.732 | ||
Create new knowledge | 0.855 | ||
Knowledge storage | Store knowledge | 0.887 | 0.890 |
Classify knowledge | 0.747 | ||
Accumulate knowledge | 0.824 | ||
Knowledge sharing | Share knowledge | 0.884 | 0.754 |
Share rearranged knowledge | 0.616 | ||
Share new knowledge | 0.737 | ||
Knowledge application | Apply knowledge | 0.876 | 0.831 |
Apply new knowledge to real work | 0.722 | ||
Apply knowledge to other work | 0.776 |
Classification | Hospital A | Hospital B | Hospital C | Hospital D | Total |
---|---|---|---|---|---|
Knowledge existence | |||||
Cabinet & files of document | 47 (22.9) | 47 (24.6) | 35 (18.7) | 44 (22.4) | 173 (22.2) |
Individual brain | 123 (60.0) | 126 (66.0) | 109 (58.3) | 103 (52.6) | 461 (59.2) |
Groupware | 92 (44.9) | 73 (38.2) | 92 (49.2) | 75 (38.3) | 332 (42.6) |
Knowledge network system | 55 (26.8) | 50 (26.2) | 49 (26.2) | 62 (31.6) | 216 (27.7) |
Personal computer | 73 (35.6) | 52 (27.2) | 73 (39.0) | 73 (37.2) | 271 (34.8) |
Barriers to KM | |||||
Unacceptable culture about creativity | 81 (39.5) | 76 (39.8) | 55 (29.4) | 60 (30.6) | 272 (34.9) |
Absence of collaborative culture | 124 (60.5) | 106 (55.5) | 104 (55.6) | 118 (60.2) | 452 (58.0) |
Rigid culture | 40 (19.5) | 49 (25.7) | 38 (20.3) | 36 (18.4) | 163 (20.9) |
Lack of time | 93 (45.4) | 108 (56.5) | 69 (36.9) | 102 (52.0) | 372 (47.8) |
Lack of enthusiasm for learning | 155 (75.6) | 145 (75.9) | 158 (84.5) | 141 (71.9) | 599 (76.9) |
Distrust and lack of trust | 29 (14.1) | 42 (22.0) | 30 (16.0) | 28 (14.3) | 129 (16.6) |
Ways to inspire KM | |||||
Clear vision and consistent impulse | 100 (48.8) | 93 (48.7) | 94 (50.3) | 101 (51.5) | 388 (49.8) |
Professional workforce & budget allocation | 82 (40.0) | 85 (44.5) | 77 (41.2) | 78 (39.8) | 322 (41.3) |
Knowledge-friendly organizational culture | 59 (28.8) | 88 (46.1) | 71 (38.0) | 66 (33.7) | 284 (36.5) |
Objective & fair rewards | 75 (36.6) | 77 (40.3) | 84 (44.9) | 85 (43.4) | 321 (41.2) |
The control of knowledge contents | 78 (38.0) | 70 (36.6) | 73 (39.0) | 62 (31.6) | 283 (36.3) |
The link between hospital work processes & KM | 96 (46.8) | 72 (37.7) | 92 (49.2) | 72 (36.7) | 322 (42.5) |
Reinforcement of KM system | 23 (11.2) | 28 (14.7) | 27 (14.4) | 25 (12.8) | 103 (13.2) |
Hospital A sample | Knowledge creation beta | Knowledge storage beta | Knowledge sharing beta | Knowledge application beta |
---|---|---|---|---|
Organizational structure | 0.134 | 0.060 | −0.085 | 0.006 |
Leadership | 0.023 | 0.161 | 0.143 | 0.121 |
Information technology systems | 0.127 | 0.129 | 0.121 | 0.262 |
Learning | 0.052 | 0.047 | 0.127 | 0.047 |
Truth | 0.175 | 0.061 | 0.193 | 0.055 |
Collaboration | 0.050 | −0.041 | 0.065 | 0.002 |
R2 | 0.181 | 0.134 | 0.286 | 0.236 |
Hospital B sample | Knowledge creation beta | Knowledge storage beta | Knowledge sharing beta | Knowledge application beta |
---|---|---|---|---|
Organizational structure | −0.124 | −0.035 | 0.065 | 0.155 |
Leadership | 0.192 | 0.177 | 0.119 | 0.008 |
Information technology systems | −0.077 | 0.276 | 0.004 | 0.019 |
Learning | 0.082 | −0.142 | −0.032 | 0.017 |
Truth | 0.020 | −0.172 | 0.058 | 0.053 |
Collaboration | 0.267 | 0.205 | 0.186 | 0.173 |
R2 | 0.154 | 0.110 | 0.101 | 0.098 |
Hospital C sample | Knowledge creation beta | Knowledge storage beta | Knowledge sharing beta | Knowledge application beta |
---|---|---|---|---|
Organizational structure | 0.008 | −0.029 | −0.017 | −0.108 |
Leadership | 0.050 | 0.162 | 0.182 | 0.117 |
Information technology systems | 0.164 | 0.051 | 0.026 | 0.194 |
Learning | 0.023 | 0.124 | 0.126 | 0.113 |
Truth | 0.099 | −0.067 | 0.072 | 0.088 |
Collaboration | 0.137 | 0.136 | 0.195 | 0.150 |
R2 | 0.210 | 0.152 | 0.262 | 0.357 |
Hospital D sample | Knowledge creation beta | Knowledge storage beta | Knowledge sharing beta | Knowledge application beta |
---|---|---|---|---|
Organizational structure | 0.021 | −0.040 | 0.008 | 0.011 |
Leadership | 0.180 | 0.208 | 0.142 | 0.141 |
Information technology systems | 0.173 | 0.232 | 0.151 | 0.245 |
Learning | 0.023 | 0.025 | 0.081 | −0.037 |
Truth | 0.069 | 0.201 | 0.285 | 0.182 |
Collaboration | 0.088 | −0.035 | 0.004 | 0.082 |
R2 | 0.253 | 0.303 | 0.392 | 0.318 |
Hospital A | Hospital B | Hospital C | Hospital D | |
---|---|---|---|---|
Knowledge creation | Truth | Collaboration | IT systems | Leadership |
Knowledge storage | IT systems | IT systems | ||
Knowledge sharing | Truth | Collaboration | Collaboration | Truth |
Knowledge application | IT systems | Collaboration | IT systems | IT systems |
KM, knowledge management; IT, information technology.
Values are presented as number (%).
IT, information technology.